Frequently Asked Questions
1. What is the position of Ghazal Javan Publications in relation with Pearson-Longman?

Ghazal Javan is the exclusive representative of Pearson Longman in Iran.

2. Are all the books, presented by Ghazal Javan in Iran, original?

Basically, the main activity of Ghazal Javan is importing and distributing original books in Iran. However, based on market requirements, special titles (mainly course books) are selected, customized and reprinted in Iran under Pearson-Longman license. The quality of reprints are very much the same as originals.

3. How does the pricing process take place?

Due to the close cooperation of Ghazal Javan with Pearson Longman, language educational products are priced much lower than originals.

4. Considering the existence of pirated copies of books in the Iranian market, what are the advantages of buying original books?

Having the complete package of products, premium quality of paper and book, after sales services, access to the most updated products and their components, free consultation for choosing the right titles, membership of Longman School and Teachers' Club, issuing certificates by Pearson Longman, and holding occasional teachers’ training workshops for the institutes that are committed to use Pearson-Longman products, are among the advantages of buying original books.

5. How is the ordering process?

All customers who are willing to buy books, can choose their desired book from Ghazal Javan website and call ELT department at 22921619. Orders will be processed shortly after placing them if available.

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6. What should be done if significant damages are noticed in purchased products (books & digital)?

Please inform ELT department by calling 22921619. Proper action will be taken to resolve the problem.

7. Apart from the main office on Mirdamad Blvd., Does Ghazal javan have any other office in Tehran/Iran?

Ghazal Javan has no other office in Iran. There are, however, some book distribution companies and bookshops in Tehran and other provinces that are selected by Ghazal Javan and sell Pearson-Longman products. For the list of distributors/bookshops use this link.

8. Is any of the institutes using Pearson-Longman books under Ghazal javan supervision?

No. This company is only responsible for producing, selling and offering related services. Ghazal Javan does not participate in providing educational services to institutes.

9. What is the reason of not selling components like Teacher's Guide to individual customers?

Ghazal Javan Publications in close contact with Pearson-Longman, tries to apply the pre-examined and successful International & professional models in Iran. Components of course books are published only for instructors. These components are printed and distributed in limited quantities by International publishers in a way that the instructor’s tools are safely used and best performance in class is obtained.  Ghazal Javan in coordination with the main publisher, releases the components only to institutes that purchase and use original books. Owning  such resources by individuals, or availability of them in bookshops will be harmful to both students and teachers.

10. Referring to question #9, what is the reason of not providing private teachers with components?

 

Some local companies always try to maximize their profit without respecting the right of others in the market. They copy the resources of course books without paying attention to the negative effects of such an action on students, teachers and educational system. Ghazal Javan, unfortunately, has come across many requests for the components by so called “private teachers”. It is discovered that many of those requests are generated from those who intend to pirate the resources in the market. Almost all of such requests have been under cover of private language teachers or university instructors. Ghazal javan has no mean to recognize the right ones. 

In some cases, the buyer insists on using course books as self study materials. In this case, he/she asks for components. This is not something to be approved by the main publisher. When a course book is planned to be taught in class, using it as a self study is not recommended and will not be beneficial to the student.

 

11. Does Longman Dictionary of Contemporary English (LDOCE) software work on computer without DVD in Drive?

Yes. A related patch could be found in the download section of Ghazal Javan Website. Downloading and installing it on your computer, will solve the problem.

12. What is the way of starting business with Ghazal Javan Co?

Considering the large number of titles, all educational institutes and distribution centers are recommended to make appointments with the ELT department of Ghazal Javan  to discuss the way of cooperation. Bookstores are advised to contact Ghazal distribution centers for their needs.

13. Are all the books in Pearson Longman catalog and website available in Iran?

No. Based on the market requirements of Iran, educational needs and cultural values, only the suitable materials for the market are selected. Ghazal Javan appreciates any comment/advise from institutes in this regard.

14. Is it possible to order any of the items in Pearson-Longman catalogue that are not already imported by Ghazal Javan?

Yes. As long as the order is sizable and the books are available in the main publisher’s warehouse, the order could be placed. Ordering books this way might be higher in price than the ones already adopted.